Welcome to our Privacy Policy

This Online Privacy Policy (the "Privacy Policy") sets forth certain terms and conditions pursuant to which Loby ("Loby", "we", or "us") may collect, store and use certain information and data concerning or provided by you or authorized users of your account with Loby (collectively, "you" or "your") in connection with your access or use of the Site (as defined below) or the [Loby membership service] offered through the Site (the "Service"). It also explains the conditions under which we use and disclose that information, and your rights in relation to that information. This Privacy Policy applies to the following web sites operated by Loby and such other web sites established by Loby or its subsidiaries from time to time which reference this Privacy Policy (collectively, the "Site"). This Privacy Policy is incorporated into and made a part of Loby's Online Terms of Service and Use Agreement.

Please note that this privacy policy may change from time to time, so please check back regularly to stay informed of any changes. Material changes to this privacy policy will be posted on the site. Your continued use of the site or the service, or accessing your account, following such changes, constitutes and signifies your full acceptance of such changes.


By using this service, or any of our services, you signify your consent to this privacy policy, including, without limitation, our use of cookies and cross border data transfer, as discussed below. If you do not agree to this privacy policy, please do not use the service or any other Loby services. We reserve the right to make changes in this privacy policy at any time. Please check the privacy policy each time you use any of our sites to ensure you are aware of any changes in our privacy practice. The privacy policy will indicate the date it was last updated. Also, if there is a substantive change in the way that we use your personal information, we may notify you via email of the relevant changes. If you choose to opt-out of our changed practice you may email us at any time at info@loby.io. Your continued use of any of our services will signify and be deemed to constitute your acceptance of any changes to this privacy policy.


Loby respects the privacy of its online visitors and recognizes the importance of protecting the information collected about you. We have adopted a corporation-wide Privacy Policy that guides how we collect, store and use the information you provide online. This Privacy Policy applies both to persons who register or establish an account with Loby and to casual browsers of our Sites. If you have any questions, complaints, or comments regarding our Privacy Policy or use of your information, please contact us at info@loby.io - In addition, Loby owns several other domain names that link or point to the web sites listed above, and we will from time to time add new web sites that may or may not be listed above. Please note that this Privacy Policy applies only to the web sites maintained by Loby, and not to web sites maintained by third parties to which the web sites listed above link.


If you click on a link to a third party web site, including without limitation, any third party payment or other service offered through the Site you will leave the Loby Site you are visiting and go to the web site you selected. Because we cannot control the activities of third parties, including third-party payment and other service providers, we cannot accept responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as Loby. If you visit a third party web site that is linked to the site, you should consult that web site’s privacy policy before providing any personal or other information. We also encourage you to review the privacy policies of any other service provider from whom you request services.

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

These services are obligated not to disclose or use the information for any other purpose than deliver their service to us.


Personal information is information that identifies you and may be used to contact you online or offline. Loby collects personal information on a voluntary basis. Online visitors typically submit information to Loby by (1) making a membership or gift card purchase through the Site or Service, (2) use of our software or online services (including, without limitation, when you register for an account with Loby ), (3) marketing surveys and email campaigns, (4) requests for services from third party service providers on our Sites, (5) surveys and newsletters, and (6) consumer complaints. Information collected will vary depending upon the activity and may include your name, email address, phone number, mobile number, home address, birth date, credit card information and other personal information as defined under applicable law. We do not require this information to gain access to the Site, however, you may not use certain features, products or services (including, without limitation, the Service) that require registration or receive materials (for example, newsletters) unless such information is provided. You hereby consent to our collection of your personal information as outlined herein.


Certain activities will require you to sign up with your email-address or phone number and provide other, non-personal information such as your age, date of birth, gender, game and other preferences, etc. In addition, we may collect demographic information such as gender, zip code, information about your likes and dislikes, and other data that you may provide in surveys or online profiles. In addition, we may combine demographic information with personal information.


Users who register for an account with Loby may register for other services from our Site from time to time. If you opt in to any of these services, we may collect additional information including, without limitation, information requested by a service provider and pass this information, together with all other registration information (including, without limitation, personal information), to that service provider. Use of your personal information by a service provider will be governed by that service provider's privacy policy and terms of service. We may also retain any additional information collected for use in accordance with the terms of this Privacy Policy. Participation in these other related services is optional and is not required to access our Site. The personal information you provide will allow us to alert you to new developments, features and enhancements to our properties; special offers; upgrade opportunities; and events of interest. We may send emails that may contain information regarding third-party products or services; however, this does not mean that we have provided or traded your personal information to any party. We will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you as set forth in this Privacy Policy. We will take reasonable steps to ensure that Personally-Identifying Information is relevant to its intended use, accurate, complete, and current. We may use such information for any legitimate business purpose in our sole discretion. We may share the information that you provide with our service providers in order to fulfill the services offered on our Sites. We may use your personal information for our internal marketing and demographic studies, so we can consistently improve our Sites to better meet our visitors' and users' needs. In addition, we may use your personal information to enforce legal rights and comply with the law, or to comply with an order from a judicial or government entity or other competent authority, or when we have reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage. Finally, we may also disclose personal information to law enforcement, or the appropriate judicial or civil authorities.


Currently, Loby maintains and stores your personal information on servers located within Europe. This may not apply to Loby 's third party providers (including, without limitation, any third-party payment processors). In the event that Loby becomes a multinational operation, some of the computer systems on which Loby collects, stores, and uses the information it collects or receives may be based elsewhere. Therefore, your personal information may be transferred to, used, processed or held by Loby in Denmark and in other countries, including countries both in and outside the European Union, and used for the purposes set out in this Privacy Policy. You hereby consent to such use.


When we first collect information about you, we may offer you the opportunity to opt-out of having your personal information shared with parties outside of Loby or its Affiliates or its third party providers (such as our payment processors), except to the extent required by law, court order, or as requested by other government or law enforcement authority. If you choose to have your name removed from our mailing list, you can do so by contacting us at info@loby.io


We will only collect and use personal information in accordance with this Privacy Policy to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will use commercially reasonable physical, managerial and technical safeguards to preserve the security, integrity, accuracy and privacy of the information you have provided. In addition, we will take reasonable steps to ensure that third parties to whom we transfer any personal information will provide commercially reasonable protection of that information. We cannot, however, ensure or warrant the security of any information you transmit to Loby, and you do so at your own risk. Once we receive your transmission of information, Loby makes commercially reasonable efforts to ensure the security of such information on our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, managerial or other safeguards. If Loby learns of a security systems breach, then we will use our commercially reasonable efforts to attempt to notify you electronically so that you can take appropriate protective steps. Loby may post a notice on its Site if a security breach occurs.

Review and Correction of Your Information; Requests for Removal from Mailing Lists; and Deactivating Your Account If for any reason you are concerned that the personal information maintained by Loby is not correct, or should you wish to have your account(s) deactivated or be removed, please email us at info@loby.io describing, in reasonable detail, the nature of the request, problem or concern. We will then review, update or remove information as appropriate within a commercially reasonable time frame after receiving such notice from you. We may still retain your information in our electronic data or other files, however, to resolve disputes, enforce our user agreement(s) and/or policy(ies), and due to technical and legal requirements and constraints related to the security, integrity and operation of our web sites.

As a membership user, you can always cancel your membership from the vendor's website. As a Loby Cloud user, you can be removed as a user via “Settings” in Loby Cloud.


We will retain your personally identifiable information for as long as your account is active or as needed to provide you with our services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@loby.io. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.


If you have any questions about this Privacy Policy or the privacy practices of this Service, please contact us by email at: info@loby.io

Loby ApS Langebrogade 4
1411 København K